Are you often asked:

"Can I get just the digital files?" "Can I see all the images from my session?" "Can I order that later?" "I don't have space for wall art!" "Why do you cost so much?" 

This course will give you the confidence to address questions like these and more, while maintaining professionalism and a great relationship with your clients!

In this course you will learn:

  • How to maximize positive client interactions and experiences

  • Strategies to minimize the hard questions

  • How to confidently handle the hard questions

Valuable resource


Man, what a valuable resource that course is, even for someone who generally considers themselves an excellent communicator. I LOVE this class and feel totally prepared to call each inquiry with love and service and enthusiasm, and even if we are not right for each other, I now know how to let them go with grace. Thank youuu!

Course curriculum

  • 1

    Module 1: Maximizing Positive Client Interactions & Experiences

    • Module 1 Video

    • Course Download

  • 2

    Module 2: Communicating Value

    • Module 2 Video

  • 3

    Module 3: Client Questions: Culling & Ordering Woes

    • Module 3 Video

  • 4

    Module 4: The Value of the Client Investment

    • Module 4 Video


Lindsay Betz

Lindsay and her husband Jonathan own and operate a full-time, home-based portrait studio in Colorado Springs, Colorado. They opened their business in 2006 and built it with debt-free principles. Jonathan serves as the photographer and visionary; Lindsay serves in all of the studio management and client experience roles both before and after the photography session. They focus first on faith and family. Within their photography business, they are passionate about serving their clients well and creating legacy for each family who chooses their studio for professional photography. Since 2014, she’s taught at the local, state, and regional levels within PPA affiliate and district groups, presenting on pricing, sales, client relationship, high school senior photography, and budgeting & finance. In 2018, she’s excited to teach both during pre-convention and as a platform speaker at PPA’s Imaging USA in Nashville.

Check out some of our other courses!