Don't let hard questions scare you!

We all face hard questions as business owners, but with these tips from Lindsay Betz, you'll feel more confident in no time.

This class is the second of a two-part series that will help maximize positive client interactions and your likability factor. With this course, the hard questions will be a breeze in no time.

In this course you will learn:

  • How to be proactive to avoid these tricky questions

  • How to handle hard questions easily and professionally

  • How to handle an unhappy customer

Course curriculum

  • 1

    Module 1: Maximizing Your Likeability Factor

    • Module 1 Video

    • Course Download

  • 2

    Module 2: Handling an Unhappy Client

    • Module 2 Video

  • 3

    Module 3: Fees, Structure, Boundaries, & Limitations

    • Module 3 Video

  • 4

    Module 4: Creating Trust as an Artist

    • Module 4 Video


Lindsay Betz

Lindsay and her husband Jonathan own and operate a full-time, home-based portrait studio in Colorado Springs, Colorado. They opened their business in 2006 and built it with debt-free principles. Jonathan serves as the photographer and visionary; Lindsay serves in all of the studio management and client experience roles both before and after the photography session. They focus first on faith and family. Within their photography business, they are passionate about serving their clients well and creating legacy for each family who chooses their studio for professional photography. Since 2014, she’s taught at the local, state, and regional levels within PPA affiliate and district groups, presenting on pricing, sales, client relationship, high school senior photography, and budgeting & finance. In 2018, she’s excited to teach both during pre-convention and as a platform speaker at PPA’s Imaging USA in Nashville.

Be sure to check out some of our other great classes!